MEET SAM, THE SERVICE ENGINEER
Sam is a service engineer
He works in a company that makes high-tech devices for large industrial customers. Sam is responsible for the maintenance of the devices around the world.
In the past Sam’s work was stressful
He fixed problems with angry customers. He solved complex problems with Excel-sheets. He was always reacting, never predicting.
Today Sam works smarter
Today Sam prevents problems and his customers are happy. His boss is also happy because the new maintenance service became their most profitable business.
HOW SERVICE SAM WORKS TODAY?
Predictive maintenance
Service Sam aims to prevent problems instead of just reacting to them. This happens by learning from past data and predicting the future.
drill-down diagnosis
Service Sam has a global view to all devices and customer sites. Drill-down to a specific device happens with one click.
One view analysis
Service Sam sees all upcoming maintenance needs and problems with one view. Instead of searching for issues, all needed action points are highlighted.
maintenance history
Service Sam assigns maintenance task with one click and follows that they get done. Who did what? And when? Service Sam knows.
Easy to start - simple to grow
Plug'N'Play
Basic solution to start with-
Up to 20 devices
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Standard solution
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Fully integrated
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Lifetime support
Unlimited
Basic features for all your devices-
No limits
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Standard solution
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Fully integrated
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Lifetime support
Custom
Tailor made to your business-
No limits
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Tailored solution
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Fully integrated
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Lifetime support
Build A profitable service business
ServiceSam is developed for one purpose. To create better service business for you.
